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Information Collection and Use
Ecoarray.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone.

Quote
Most of the information collected in the quotation process will be used to process orders. During the process, you will have to provide personal information such as name, address, email address and telephone number. This information is used for contact purposes and to fulfill your quote. If we have trouble processing a quote, we will use this contact information to get in touch with you. This process is protected by an enhanced security system. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.


Cookies
We may also gather certain information automatically whenever you interact with our website.  Like many websites, we may use "cookies" (alphanumeric files transferred to your computer hard drive that enable our computers to recognize your computer) that allow us to obtain certain types of information when your web browser accesses our website.  Information collected may include the Internet Protocol address used to connect you to the Internet, computer information such as browser type and operating system, the Uniform Resource Locators (URL) to, through, and from our website, date and time of your visit, products and information you viewed or searched for, phone numbers used to call us, and confirmation of when you open e-mail from us.


Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.


Sharing
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
1-800-GO-FEDEX
http://www.fedex.com/
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta , GA 30328
United States
http://www.ups.com/
US Postal Service Headquarters
475 L'Enfant Plaza, SW
Washington DC
1-800-ASK-USPS
http://www.usps.com/

We may frame or mask another web site so that the look, feel and interface simulate the experience of browsing a genuine Ecoarray.com web page. Extreme care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies stringent security and privacy practices which parallel our own commitment to safe online shopping.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.


Testimonials
The testimonials section of the ecoarray.com website is for the purpose of sharing positive experiences. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine and are not edited or altered by Ecoarray.com. Ecoarray.com reserves the right to post or remove any testimonial at its discretion.


By posting your comment(s) or testimonial(s) ("Testimonial") on our website, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial.

Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.


Links
This website contains links to other sites. Please be aware that Ecoarray.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.


Security
Ecoarray.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

Access to all of our users' information is restricted. Ecoarray.com operates in a secured and locked facility that requires all employees to check in and valid ID. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order, you may opt to have your financial information deleted from our records upon completion of your order. Otherwise, you may contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

All ecoarray.com servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. The servers on which we store personally identifiable information are kept in a secured environment. All backups are stored in a security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.

All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, ecoarray.com employees are notified and/or reminded about the importance we of privacy and what they can do to ensure that customers' information remains protected at all times.

If you have any questions or concerns about ecoarray.com's security practices, you can send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Special Offers
Our special offers are sent only to customers who grant ecoarray.com permission to send them such information.

To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or ecoarray.com news. Please reference the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.


Correction/Updating/Reviewing Personal Information
Customers may change or review their account information such as street address or e-mail address through our website. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.


Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from ecoarray.com, you will still be able to view news of policy changes at http://www.ecoarray.com/. Otherwise, you may e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it about changes and updates.


Last Update
The Privacy Policy contained herein became officially effective January 1, 2006. Reviewed and updated March 1, 2008.

Ecoarray, A Division of Applied Food Technologies, Inc.
12085 Research Dr., Lab 146
Alachua, FL 32615

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